Much of the discourse on the future of AI , such as this one, has focused on people being displaced by machines. While this is certainly a worthy concern, these analyses sometimes fall into the trap of linear thinking because the displaced workers are also customers. The revenues of companies like Google and Facebook depend almost entirely on selling advertisements to a consumer base that has disposable income to spend. What happens when this base dwindles to a tiny fraction of the world’s population? The progression forward will also most likely not be monotonic because as people initially start to be replaced by machines, those left with jobs may actually get increased compensation and thus drive more consumerism. The only thing that is certain is that the end point of a world where no one has work is one where capitalism as we know it will no longer exist.
Historian and author Yuval Harari argues that in the pre-industrial world, to have power is to have land (I would add slaves and I strongly recommend visiting the National Museum of African American History and Culture for a sobering look at how America became so powerful). In the industrial world, the power shifted to those who own the machines (although land won’t hurt) while in the post-industrial world, power falls to those with the data. Harari was extrapolating our current world where large corporations can track us continually and use machine learning to monopolize our attention and get us to do what they desire. However, data on people is only useful as long as they have resources you want. If people truly become irrelevant then their data is also irrelevant.
It’s anyone’s guess as to what will happen in the future. I proposed an optimistic scenario here but here is a darker one. Henry Ford supposedly wanted to pay his employees a decent wage because he realized that they were also the customers for his product. In the early twentieth century, the factory workers formed the core of the burgeoning middle class that would drive demand for consumer products made in the very factories where they toiled. It was in the interest of industrialists that the general populace be well educated and healthy because they were the source of their wealth. This link began to fray at the end of the twentieth century with the rise of the service economy, globalisation, and automation. After the second World War, post-secondary education became available to a much larger fraction of the population. These college educated people did not go to work on the factory floor but fed the expanding ranks of middle management and professionals. They became managers and accountants and dentists and lawyers and writers and consultants and doctors and educators and scientists and engineers and administrators. They started new businesses and new industries and helped drive the economy to greater prosperity. They formed an upper middle class that slowly separated from the working class and the rest of the middle class. They also started to become a self-sustaining entity that did not rely so much on the rest of the population. Globalisation and automation made labor plentiful and cheap so there was less of an incentive to have a healthy educated populace. The wealth of the elite no longer depended on the working class and thus their desire to invest in them declined. I agree with the thesis that the abandonment of the working class in Western liberal democracies is the main driver of the recent rise of authoritarianism and isolationism around the world.
However, authoritarian populist regimes, such as those in Venezuela and Hungary, stay in power because the disgruntled class that supports them is a larger fraction of the population than the opposing educated upper middle class that are the winners in a contemporary liberal democracy. In the US, the disgruntled class is still a minority so thus far it seems like authoritarianism will be held at bay by the majority coalition of immigrants, minorities, and costal liberals. However, this coalition could be short lived. Up to now, AI and machine learning has not been taking jobs away from the managerial and professional classes. But as I wrote about before, the people most at risk for losing jobs to machines may not be those doing jobs that are simple for humans to master but those that are difficult. It may take awhile before professionals start to be replaced but once it starts it could go swiftly. Once a machine learning algorithm is trained, it can be deployed everywhere instantly. As the ranks of the upper middle class dwindle, support for a liberal democracy could weaken and a new authoritarian regime could rise.
Ironically, a transition to a consumer authoritarianism would be smoothed and possibly quickened by a stronger welfare state. A possible jobless economy would be one where the state provides a universal basic income that is funded by taxation on existing corporations, which would then compete for those very same dollars. Basically, the future incarnations of Apple, Netflix, Facebook, Amazon, and Google would give money to an idle population and then try to win it back. Although, this is not a world I would choose to live in, it would be preferable to a socialistic model where the state would decide on what goods and services to provide. It would actually be in the interest of the corporations and their elite owners to lobby for high taxes and to not form monopolies and allow for competition to provide better goods and services. The tax rate would not matter much because in a steady state loop, any wealth inequality is stable regardless of the flux. It is definitely in their interest to keep the idle population happy.