I have an extremely difficult time remembering the answers to my security questions for restoring forgotten passwords. I don’t have an invariant favourite movie, or book, or colour. I have many best friends from childhood and they have various permutations of their names. Did I use their first name, nick name, full name? Even my Mother’s maiden name can be problematic because there are various ways to transliterate Chinese names and I don’t always remember which I used. The city I met my wife is ambiguous. Did I use the specific town per se or the major city the town is next to? Did I include the model of my first car or just the make. Before I can work my way through the various permutations, I’m usually locked out of my account forever.
As much as I appreciate and rely on computers, software, and the internet, objectively they all still suck. My iPhone is perhaps better than the alternative but it sucks. My laptop sucks. Apple makes awful products. Google, Amazon, Uber and the rest are not so great either. I don’t remember all the times Google Maps has steered me wrong. The tech landscape may be saturated but there is definitely room for something better.